Medical Billing Glossary

Essential terminology for revenue cycle professionals.

A

Allowed Amount

Billing

The maximum amount a plan will pay for a covered health care service. May also be called "eligible expense" or "payment allowance."

Appeal

Process

A request for your health insurer or plan to review a decision or a grievance again.

B

Beneficiary

Insurance

The person who is covered by the health insurance policy.

C

CARC (Claim Adjustment Reason Code)

Coding

Codes used on the remittance advice to explain why a claim was paid differently than billed. Mandated by HIPAA.

Clearinghouse

Technology

A third-party company that acts as an intermediary between the provider and the payer, formatting claims data to meet HIPAA standards.

CMS-1500

Forms

The standard claim form used by non-institutional providers and suppliers to bill Medicare carriers and DMERCs.

COB (Coordination of Benefits)

Insurance

The process of determining which of two or more insurance policies will have the primary responsibility of processing/paying a claim.

Coinsurance

Billing

The percentage of costs of a covered health care service you pay (20%, for example) after you've paid your deductible.

Copayment (Copay)

Billing

A fixed amount ($20, for example) you pay for a covered health care service after you've paid your deductible.

CPT (Current Procedural Terminology)

Coding

A medical code set maintained by the AMA to describe medical, surgical, and diagnostic services.

D

Deductible

Billing

The amount you pay for covered health care services before your insurance plan starts to pay.

E

EOB (Explanation of Benefits)

Documentation

A statement sent by a health insurance company to covered individuals explaining what medical treatments and/or services were paid for on their behalf.

ERA (Electronic Remittance Advice)

Documentation

An electronic version of a medical insurance payment explanation. It provides details about providers' claims payment, and if the claims are denied, it offers explanations.

H

HCPCS (Healthcare Common Procedure Coding System)

Coding

A set of health care procedure codes based on the American Medical Association's Current Procedural Terminology (CPT).

I

ICD-10

Coding

International Classification of Diseases, 10th Revision. A system used by physicians and other healthcare providers to classify and code all diagnoses, symptoms and procedures.

N

NPI (National Provider Identifier)

Provider

A unique 10-digit identification number issued to health care providers in the United States by the Centers for Medicare and Medicaid Services (CMS).

P

Prior Authorization

Process

Approval from a health plan that may be required before you get a service or fill a prescription in order for the service or prescription to be covered.

R

RARC (Remittance Advice Remark Code)

Coding

Codes used to provide additional explanation for an adjustment already described by a Claim Adjustment Reason Code (CARC).

U

UB-04

Forms

The standard claim form used by institutional providers (hospitals, SNFs) to bill payers.

W

Write-off

Billing

The difference between the provider's standard fee and the allowed amount contracted with the insurance carrier; this amount is adjusted off the patient's account.

Need to find a specific code?

Search our complete database of standard denial codes.